Must-read tips and essential information about TripCoupon.

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[Purchase] How do I purchase a Trip Coupon membership?

After logging in to the Trip Coupon website (PC or Mobile), click My Page.
→ Click [Purchase Trip Coupon Membership].

Please select the type of membership, the country you wish to use, the start date, etc., and enter the promotion code (discount code) if you have one.

After confirming the payment amount, make the final purchase and you are ready!

[Use] How do I use Trip Coupon Membership overseas?

[Use] What should I do if I could not receive benefits from an affiliate?

If you could not receive benefits of the affiliate indicated in the Trip Coupon, please follow the refund procedure below and we will refund you up to the membership payment cost (only one membership per account). However, if you purchased a Trip Coupon membership for free after applying the promo code, you are not eligible for a refund.

● Refund procedure :
1) If you could not receive benefits from an affiliate, immediately notify us through the 1:1 inquiry bulletin board (refunds cannot be applied if a refund is requested without notification).
2) After confirmation, the Trip Coupon representative will request supporting documents (payment receipt, partner's representative's name, etc.) required for refund. Please send them to Trip Coupon's official email (help@tripcoupon.com).

[Use] Is table Reservation Free?

Yes, table reservations are free as long as you sing up (general or Simple SNS subscription).
However, check the fact that you must purchase a membership to receive the discount!

[Use] Is it possible to make a reservation by specifying menu along with a table reservation?

Trip Coupon’s restaurant reservation service is designed to save valuable time when traveling abroad and to alleviate the communication inconveniences
that can be experienced by making reservations through direct phone calls or messengers.

Therefore, only table reservations are available, and please check the menu after taking a seat at the local affiliate before ordering!

[Use] Is the number of use limited for each affiliate?

Within the Trip Coupon membership period you purchased, You can visit without restriction on the number of times and apply discounts.
However, some affiliates, such as massage, may have restrictions, so please check the detailed information page of each affiliate before visiting.

[Use] If I have a coupon book that I received from another company, Can I apply it in duplicate?

Trip Coupon benefits cannot be combined with discount benefits or discount coupons from other companies.

☆ We recommend to use a Trip Coupon ☆

[Cancellation/Refund] Would like to know the cancellation/Refund policy for Trip Coupon Membership.

The usage period of the purchased Trip Coupon membership is applied based on Korean time, and full refund is possible up to one day before the start of use.
However, if the membership start date has arrived, a refund is not possible even if it is not used.

● Example : If you purchased a seven-day ticket starting on January 1st,2024
Available from midnight on January 1st 2024, to 23:59 on January 7th,Korea time.
Full refund is not possible in case of cancellation and refund request due to customer change of mind, etc. at 9:00 am on January 1st , 2024.