Article 1 (Purpose)

This agreement aims to establish the terms and conditions and the procedure for use related to the Trip Coupon service (hereinafter referred to as "Trip Coupon") provided by Co., Ltd. Tourgajago (hereinafter referred to as the "Company") under the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc., and related laws for members and non-members (hereinafter referred to as "Users") who use it.

Article 2 (Definition)

1. "Trip Coupon" refers to a virtual business place set up by the "Company" to trade goods or services (hereinafter referred to as "goods, etc.") using computer and other information and communications equipment to provide goods, etc., to "Users". It is also used to mean an operator of an internet shopping mall.

2. "Users" are members and non-members who access "Trip Coupon" and receive the services provided by "Trip Coupon" according to this agreement.

3. A "Member" refers to an individual who has provided personal information to register as a member of "Trip Coupon" and who can continuously use the services provided by "Trip Coupon" and continuously receive "Trip Coupon" information.

4. A "Non-member" refers to an individual who uses the services provided by "Trip Coupon" without signing up as a member.

Article 3 (Specification, Explanation, and Amendment of the Terms and Conditions)

1. "Trip Coupon" shall post the contents of this agreement, the name of the company and the name of the representative, the address of the business place (including the address for handling consumer complaints), phone number, email address, business registration number, notification of mail-order business, and the personal information management officer on the initial service screen (front) of "Trip Coupon" so that "Users" can easily know. However, the contents of the agreement can be made available to "Users" through a connected screen.

2. "Trip Coupon" must provide a separate connected screen or popup screen before the "User" agrees to the terms and conditions to make sure the "User" understands important contents set in the terms and conditions, such as conditions of withdrawal of subscription, delivery responsibility, and conditions of refund.

3. "Trip Coupon" can amend this agreement to the extent that it does not violate the applicable laws such as the Act on the Consumer Protection in Electronic Commerce, Regulation of Terms and Conditions Act, Basic Act on Electronic Transactions, Electronic Signature Act, Act on Promotion of Information and Communications Network Utilization and Information Protection, etc., Door-to-Door Sales Act, and Consumer Protection Act.

4. When amending the terms and conditions, "Trip Coupon" will specify the application date and reason for amendment and post it on the initial screen of the internet shopping mall together with the current terms and conditions from 7 days before the application date until the day before the application date. However, if the terms and conditions are changed against the "User," it will be notified at least 30 days in advance. In this case, "Trip Coupon" clearly indicates the comparison between the before and after contents so that "Users" can easily recognize the change.

5. If "Trip Coupon" amends the agreement, the amended agreement applies only to contracts concluded after the application date, and the previous terms and conditions apply to already concluded contracts. However, if a "User" who has already concluded a contract sends a wish to apply the provisions of the amended agreement to "Trip Coupon" within the notice period of the amended agreement and obtains the consent of "Trip Coupon," the provisions of the amended agreement shall apply.

6. Matters not specified in this agreement and the interpretation of this agreement shall be governed by the Electronic Commerce Consumer Protection Act, the Regulation of Terms and Conditions Act, the Consumer Protection Guidelines and related laws or commercial practices set by the Fair Trade Commission.

Article 4 (Provision and Change of Service)

1. "Trip Coupon" performs the following tasks:

a. Information provision services on restaurants and massage shops of the "Partner Companies".

b. Discount services for restaurants and massages of the "Partner Companies".

c. Reservation services for restaurants of the "Partner Companies".

d. Any other services provided to "Members" through additional development by the "Company" or through partnership agreements with other companies.

2. "Trip Coupon" may change the content of goods or services to be provided in future contracts in the event of goods being sold out or changes in technical specifications. In this case, the changed goods or services and the date of provision will be specified, and the current content of goods or services will be immediately notified at the place where they are posted.

3. If "Trip Coupon" needs to change the content of the service contracted with the "User" to provide due to the sold-out of goods or changes in the circumstances of local partner companies, it will immediately notify the reason to the address where it can notify the "User".

4. In the case of the preceding paragraph, "Trip Coupon" compensates for the damage incurred by the "User" due to the change. However, this is not the case if "Trip Coupon" proves there was no intention or negligence.

Article 5 (Interruption of Service)

1. "Trip Coupon" may temporarily suspend the provision of services in the event of maintenance, replacement, breakdown of information and communication equipment, and interruption of communication.

2. "Trip Coupon" compensates for damages incurred by the "User" or a third party due to the temporary suspension of service provision for the reasons mentioned in the preceding paragraph. However, this is not the case if "Trip Coupon" proves there was no intention or negligence.

3. If it becomes impossible to provide the service due to the conversion of business items, abandonment of business, integration between companies, etc., "Trip Coupon" notifies the "User" in the manner specified in Article 8 and compensates the consumers according to conditions proposed by "Trip Coupon".

Article 6 (Membership Registration)

1. "Users" apply for membership by filling in member information according to the form designated by "Trip Coupon" and indicating their agreement to the terms and conditions.

2. "Trip Coupon" registers "Users" who have applied to become members as stated in paragraph 1, unless they fall under any of the following categories:

a. If the applicant has previously lost membership under Article 7(3) of these terms and conditions. However, exceptions are made for those who have regained membership approval from "Trip Coupon" after 3 years have passed since the loss of membership under Article 7(3).

b. If there is any falsehood, omission, or error in the registered contents.

c. If registering the applicant as a member is deemed to significantly impair "Trip Coupon's" technology.

3. The moment when the contract of membership registration comes into effect is when "Trip Coupon's" approval reaches the member.

4. Members must immediately notify "Trip Coupon" of any changes to the registration matters under Article 15(1) by email or other means.

Article 7 (Withdrawal of Membership and Loss of Qualification, etc.)

1. Members can request withdrawal from "Trip Coupon" at any time, and "Trip Coupon" will immediately process the withdrawal.

2. If a member falls under any of the following reasons, "Trip Coupon" may restrict or suspend membership:

a. If false information was registered at the time of application.

b. If the member does not pay the debts borne by the member for goods purchased using "Trip Coupon" or for other uses of the company on the due date.

c. If the member interferes with others' use of "Trip Coupon" or steals the information, threatening the order of electronic commerce.

d. If the member uses "Trip Coupon" to commit acts prohibited by the laws or contrary to public order and morals.

e. If the member commits a no-show at restaurants four times a year after making a reservation.

3. After "Trip Coupon" restricts or suspends the membership, if the same action is repeated twice or more, or the reason is not corrected within 30 days, "Trip Coupon" may terminate the membership.

4. If "Trip Coupon" terminates the membership, the membership registration will be erased. In this case, the member will be notified, and at least 30 days before erasing the registration, an opportunity to explain will be given.

5. If membership is lost, the content and information included in the member's account may be deleted.

Article 8 (Notification to Members)

1. When "Trip Coupon" needs to notify members, it can do so to the email address agreed upon beforehand between the member and "Trip Coupon."

2. For notifications to an unspecified number of members, "Trip Coupon" may substitute individual notifications by posting on the "Trip Coupon" bulletin board for more than one week. However, for matters that have a significant impact on the member's own transaction, individual notifications will be made.

Article 9 (Purchase Application)

"Trip Coupon" "Users" may apply for purchase on "Trip Coupon" using the following or similar methods, and "Trip Coupon" "Users" must be provided with the following information in an easily understandable manner during the purchase application. However, members can be exempted from applying the second to fourth items.

1. Selection of goods

2. Entering name, telephone number, email address (or mobile phone number), etc.

3. Confirmation of the terms of the agreement, the right to withdraw the subscription, service-related costs such as delivery responsibility, refund conditions, etc.

4. Indication of agreeing to these terms and conditions, confirming the above item 3, or refusing it (e.g., clicking with a mouse)

5. Application for purchase of goods, etc., and confirmation of this or "Trip Coupon's" confirmation of the application

Article 10 (Table Reservation)

"Trip Coupon" provides users with a restaurant reservation service ("Reservation Service") through the "Trip Coupon Site", enabling them to secure meal reservations at third-party restaurants (each, a "Restaurant"). Trip Coupon will contact the restaurant regarding the user's online reservation request via the "Trip Coupon Site" to check availability based on the information provided by the restaurant to Trip Coupon.

When users request a reservation through "Trip Coupon", Trip Coupon will provide the user with reservation confirmation through the email or other electronic messages agreed upon by the user. By using the Reservation Service, the user agrees to receive updates, changes, and/or cancellations of the reservation through email or other electronic messages.

Article 11 (No-show Policy)

Users must cancel their reservation at least 30 minutes in advance if they cannot fulfill their reservation. Users can cancel their reservations through "Trip Coupon" or by directly calling the restaurant.

Some restaurants may require a debit or credit card number to confirm a reservation. Users are not responsible for charges billed to their debit or credit card account if they fail to cancel the reservation according to the restaurant's cancellation policy.

Article 12 (Providing Benefits by Partners)

"Trip Coupon" provides information about benefits offered by partners. This includes displaying details about benefits provided through Trip Coupon's partnerships. Users who have purchased a membership from Trip Coupon are eligible to receive these benefits from partners. The regulations regarding benefits may vary by partner.

Members must comply with Trip Coupon's usage guidelines, and failure to do so may result in partners not providing the benefits.

Article 13 (Formation of Contract)

1. "Trip Coupon" may refuse to accept a purchase application as per the following cases. However, in the case of contracting with a minor, the contract can be canceled unless the consent of the legal representative is obtained.

a. If there is a falsehood, omission, or error in the application contents

b. If a minor purchases goods and services prohibited by the Juvenile Protection Act, such as tobacco and alcohol

c. If accepting the purchase application is significantly obstructed by technical issues on "Trip Coupon"

2. The contract is considered established when "Trip Coupon's" acceptance reaches the "User" in the form of a receipt confirmation notification as per Article 12(1).

3. The acceptance of "Trip Coupon" must include confirmation of the "User's" purchase application, availability of sales, correction of the application, cancellation, and other related information.

Article 14 (Payment Method)

The payment method for goods or services purchased through "Trip Coupon" can be made by any of the following methods. However, "Trip Coupon" cannot add any fees under any name for the user's choice of payment method.

1. Bank transfer without a bankbook, online banking, etc.

2. Various card payments such as prepaid card, debit card, credit card, etc.

Article 15 (Confirmation of Receipt, Application Change, and Cancellation)

1. "Trip Coupon" sends a confirmation notice to the "User" when there is a purchase application from the "User".

2. Upon receiving the confirmation notice, the "User", in case of any discrepancy in the intention indicated, may immediately request a change or cancellation of the purchase application after receiving the notice. And "Trip Coupon" must refund the full amount if there is a request from the "User" before the service use date (before the start date). However, refunds or cancellations are not possible once the service date has started, following the regulations on withdrawal of subscription in Article 15.

Article 16 (Supply of Goods, etc.)

1. "Trip Coupon" specifies the means of providing the goods purchased by the "User", the party responsible for the cost of supply by means, and the supply period for each means. If "Trip Coupon" exceeds the agreed supply period, it must compensate for the damage to the "User". However, this does not apply if "Trip Coupon" proves there was no intention or negligence.

Article 17 (Refund)

"Trip Coupon" must be notified immediately by the "User" if the goods or services applied for purchase cannot be provided due to reasons such as a mistake by an in-store staff member. The person in charge of "Trip Coupon" must immediately notify the partner company of the fact to ensure the smooth use of services.

If the service cannot be provided even after notifying the person in charge of "Trip Coupon", the following measures for partial refunds are taken:

1. If a discount was not received from a participating company specified in the platform, the "User" will be refunded within the limit of the "Trip Coupon" membership payment cost.

a. Submission of the payment receipt, the name of the person in charge of the in-store company, and other supporting documents is required (refund measures within three business days after receiving the documentation).

2. However, it is not possible if the refund request is made without immediate notification to the person in charge of "Trip Coupon".

3. In the case of products corresponding to intermediary sales operated by overseas companies, returns, exchanges, and refunds may be restricted according to the policies of local companies, and separate notices will be provided by the company.

Article 18 (Withdrawal of Subscription, etc.)

1. "Users" who have contracted with "Trip Coupon" for the purchase of goods, etc., can withdraw the subscription within seven days from the date of receipt of the subscription confirmation notice.

2. "Users" cannot return or exchange the goods in the following cases if the goods, etc., are delivered:

a. If the goods, etc., have been lost or damaged due to reasons attributable to the "User" (However, withdrawal of subscription is possible if the packaging, etc., has been damaged to check the contents of the goods).

b. If the value of the goods, etc., has significantly decreased due to the use or partial consumption by the "User".

c. If the value of the goods, etc., has significantly decreased over time to the extent that resale is difficult.

d. If it is possible to replicate the same performance goods, etc., and the original packaging of the goods, etc., has been damaged.

3. In the cases of paragraph 2, items 2 to 4, if "Trip Coupon" has not specified in advance that the withdrawal of subscription is restricted in a place where the consumer can easily understand, or did not take measures such as providing trial products, the user's right to withdraw the subscription is not limited.

4. Notwithstanding the provisions of paragraphs 1 and 2, if the content of the goods, etc., is different from the indication or advertising or is performed differently from the contract content, the "User" may withdraw the subscription within three months from the date of receipt of the goods, etc., or within thirty days from the day when such fact could have been known.

Article 19 (Effect of Subscription Withdrawal, etc.)

1. When "Trip Coupon" receives the returned goods from the "User", it shall refund the already paid price of the goods within 3 business days. If "Trip Coupon" delays the refund to the "User", it must pay delay interest calculated by multiplying the delay period by the delay interest rate set by the Fair Trade Commission.

2. In refunding the above amount, if the "User" has paid for the goods using a method such as a credit card or electronic money, "Trip Coupon" shall request the business that provided the payment method to suspend or cancel the billing without delay.

3. In the case of withdrawal of subscription, etc., the cost necessary for returning the supplied goods shall be borne by the "User". "Trip Coupon" shall not charge the "User" any penalty or damages for the reason of withdrawal of subscription, etc. However, if the content of the goods, etc., is different from the display, advertisement content, or is executed differently from the contract content, the cost necessary for returning the goods shall be borne by "Trip Coupon".

4. If the "User" had borne the shipping cost when receiving the goods, "Trip Coupon" shall clearly indicate who will bear the cost of returning the goods in case of withdrawal of the subscription so that the "User" can easily understand.

Article 20 (Protection of Personal Information)

The matters regarding the protection of personal information shall be in accordance with the contents specified in the personal information handling policy posted on the internet shopping mall by the company.

1. "Trip Coupon" collects the minimum necessary information upon the user's information collection for contract execution. The following items are mandatory, and other items are optional:

a. Name (in Korean and English)

b. Telephone number

c. Email address (for members)

d. Password (for members)

e. Mobile phone number

2. When "Trip Coupon" collects personal information that can identify the "User", it must obtain the consent of the "User".

3. The provided personal information cannot be used for any purpose other than intended or provided to third parties without the consent of the "User", and all responsibility for this rests with "Trip Coupon". However, the following cases are exceptions:

a. When the minimum necessary information of the "User" (name, address, phone number) is provided to the delivery company for delivery purposes.

b. When it is necessary for statistical writing, academic research or market research, and it is provided in a form that cannot identify a specific individual.

c. When necessary for settlement of transactions arising from the trade of goods, etc.

d. When necessary for identity verification to prevent theft.

e. When there is an unavoidable reason according to the provisions of the law or when requested by law.

4. If "Trip Coupon" needs to obtain the "User's" consent under paragraphs 2 and 3, it must specify or notify in advance the identity of the personal information management officer (affiliation, name, phone number, and other contact information), the purpose of information collection and use, information on the provision of information to third parties (recipient, purpose of provision, and content of information to be provided), etc., as stipulated by the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc. The "User" can withdraw this consent at any time.

5. The "User" can request access to and correction of errors in their personal information held by "Trip Coupon" at any time, and "Trip Coupon" is obliged to take the necessary measures without delay. If the "User" requests correction of errors, "Trip Coupon" will not use the relevant personal information until the error is corrected.

6. "Trip Coupon" limits the number of managers to a minimum and assumes full responsibility for any loss, theft, leakage, alteration, etc., of "User's" personal information including credit card and bank account information.

7. "Trip Coupon" or the third parties who received personal information from it shall destroy the personal information without delay when the purpose of collecting or receiving the information is achieved.

Article 21 ("Trip Coupon" Obligations)

1. "Trip Coupon" shall not engage in any actions prohibited by laws and these terms and conditions, nor in any actions against public order and morals, and shall do its best to provide goods and services in a consistent and stable manner as stipulated by these terms and conditions.

2. "Trip Coupon" must have a security system to protect and secure the personal information (including credit information) of users so that they can safely use the internet services.

3. "Trip Coupon" is responsible for compensating users for any damages caused by unfair labeling or advertising of goods and services as defined in the Fair Labeling and Advertising Act.

4. "Trip Coupon" shall not send commercial emails for profit-making purposes that users do not want.

Article 22 (Member's ID and Password Responsibilities)

1. Except in the case mentioned in Article 17, the responsibility for managing ID and password belongs to the member.

2. Members should not allow their ID and password to be used by third parties.

3. If a member recognizes that their ID and password are stolen or being used by a third party, they should immediately notify "Trip Coupon", and follow "Trip Coupon's" guidance, if any.

Article 23 (User's Duties)

1. Users should not engage in the following:

a. Registering false information upon application or modification.

b. Theft of information belonging to others.

c. Changing information posted on "Trip Coupon".

d. Transmitting or posting information (such as computer programs) other than the information specified by "Trip Coupon".

e. Infringing upon the intellectual property rights of "Trip Coupon" and others.

f. Damaging the reputation of "Trip Coupon" and others or disrupting their work.

g. Disclosing or posting obscene or violent messages, images, voices, and other information against public morals and social order on the internet shopping mall.

Article 24 (Relationship Between "Trip Coupon" and the Entry Store)

1. In the case of being connected to "Trip Coupon" via a hyperlink (for example, the target of the hyperlink includes text, pictures, and moving images), the goods or services displayed and sold are considered as goods of the entry store.

2. "Trip Coupon" is not responsible for any transactions made by users through the goods provided by the entry store independently, with the principle that the disputes arising from such transactions are to be resolved between the parties involved. However, "Trip Coupon" clearly indicates on the initial screen or at the point of connection in a popup screen that the goods are those of the entry store so that users can easily recognize it.

Article 25 (Ownership of Intellectual Property Rights and Restrictions on Use)

1. The intellectual property rights of the works created by "Trip Coupon" are owned by "Trip Coupon".

2. Users may not use the information obtained by using "Trip Coupon" for commercial purposes without prior consent from "Trip Coupon", nor may they allow third parties to use such information.

3. When "Trip Coupon" uses the copyright belonging to the user according to the agreement, "Trip Coupon" must notify the user.

4. Any damages incurred by the user for using the information posted on "Trip Coupon" without contracting for the purchase and use of goods and services are entirely the responsibility of the user.

Article 26 (Rights and Responsibilities for Member Posts and Copyright)

1. The term "post" refers to writings, pictures, various files and links, etc., posted by the member in using the service.

2. The member is responsible for any damages or other issues arising from the posts made by the member, and "Trip Coupon" bears no responsibility.

3. "Trip Coupon" can take necessary measures such as temporary suspension of posting, editing, deletion, movement, or refusal of registration for posts made by members without prior consent from the member, if the posts fall under any of the following categories:

a. If the content severely insults another member or third party or damages their honor.

b. If it violates public order and morals by distributing or linking to obscene or violent messages, images, voices, or other information.

c. If it promotes illegal copying or hacking.

d. If it requests the suspension of posting by the copyright holder due to copyright infringement.

e. If it is recognized as an advertisement for profit-making purposes.

f. If it is recognized to be associated with a crime or objectively acknowledged to be related to a crime.

g. If it infringes on the intellectual property rights of others or "Trip Coupon" or damages the honor of others or disrupts their business.

h. If it is judged by the company not to correspond to the service's nature based on subjective political judgments or religious views.

i. If it violates the principles of posting or does not correspond to the nature of the bulletin board set by "Trip Coupon".

j. If it is determined to be in violation of relevant laws.

4. The copyright of the posts made by the member belongs to the member. However, "Trip Coupon" may display the member's posts to unspecified persons within the service or outside for operational, exhibition, transmission, distribution, promotion purposes, and to increase the visibility of the product list and community contents to potential guests. This may involve necessary modifications, reproductions, and editing for exposure. "Trip Coupon" can use the posts for free without the separate permission of the member, as long as it complies with fair practices defined under copyright law.

5. If "Trip Coupon" wishes to use the member's posts in ways other than specified above, it must obtain consent from the member beforehand through telephone, fax, email, etc.

6. If a member terminates their service contract, their posts mixed with others' posts, reposted by others, or provided in public boards within the service may not be deleted.

Article 27 (Dispute Resolution)

1. "Trip Coupon" installs and operates a damage compensation processing facility to reflect legitimate opinions or complaints raised by "Users" and to compensate for damages.

2. "Trip Coupon" shall prioritize dealing with complaints and opinions submitted by "Users". If rapid processing is difficult, "Trip Coupon" will immediately inform the "User" of the reasons and the processing schedule.

3. In case of a dispute related to electronic commerce between "Trip Coupon" and a "User", the "User" may apply for dispute resolution requested by the Fair Trade Commission or a dispute mediation body commissioned by the mayor/governor.

Article 28 (Jurisdiction and Governing Law)

1. Any lawsuit filed between "Trip Coupon" and "Users" related to e-commerce disputes will have the Seoul Central District Court as the jurisdictional court of the first instance.

2. Korean law applies to lawsuits filed between "Trip Coupon" and "Users".

Article 29 (Special Provisions)

1. For matters not specified in these terms and conditions and the interpretation of these terms, the Electronic Commerce Basic Law, Electronic Signature Law, Act on the Consumer Protection in the Electronic Commerce Transactions, and other related laws and regulations apply.

Article 30 (Exemption)

1. "Trip Coupon" is exempted from liability for the failure of "Users" to obtain the expected benefits from the service and for any damages incurred from the selection or use of service data.

2. "Trip Coupon" is exempted from responsibility for the interruption of the service due to the fault of "Users" or reasons beyond the control of "Trip Coupon", including force majeure events.

3. "Trip Coupon" does not take responsibility for the reliability and accuracy of the information, data, and facts posted by partners on the site.

4. "Trip Coupon" is not responsible for disruptions to service use due to reasons attributable to the member.

5. "Trip Coupon" is not liable for any activities between members or between members and third parties using the service.

6. "Trip Coupon" does not bear responsibility for the contents provided by the partner companies.

[Supplementary Provisions]

These terms will apply from February 1, 2016.

From October 20, 2023, the previous terms are replaced by these terms.